Insurance Fraud Indicators at Point of Sale Fraudulent insurance claims account for a significant portion of all claims received by insurers, and cost billions of dollars annually. Insurance fraud ranges in severity, from slightly exaggerating claims to deliberately causing accidents or damage. Fraudulent behaviour can often be observed at the point of sale, when the broker is writing new business; taking information for a policy change; or when a claim is reported. Program Outcomes: Learn about the impact of insurance fraud on: The P & C industry; Premiums, and Individuals who commit insurance fraud Develop skills in identifying common indicators of fraudulent or potentially fraudulent behaviour Learn how you can assist in the fight against insurance fraud Recommended For:   Sales and Service Brokers Managers responsible for training and coaching sales and service teams Webinar Format: This interactive webinar will be presented through a website and a conference call telephone number.  You can participate from your office or from the comfort of your home, however you must have access to a high speed internet connection. One week prior to the session registered participants will receive the following: a telephone number to dial in for the audio portion; a website address to view the presentation; and a participant workbook in a PDF file format for downloading and printing prior to the webinar. Facilitator:  Jo Anne Mitchell, CIP Date: Wednesday, February 10 & Thursday, February 11, 2010 Time: 10:30 am - 11:30 am EST RIBO Accreditation: 2 Technical Hours Cost: 1 – 3 people @ $140 / person 4 – 6 people @ $425 for group 7 - 9 people @ $595 for group Click Here to Register Online Login > Select: Online Event Registration > Select: Register for an Event